Question 1

What are the Requirements to Attend President’s Club?

Accepted Answer

President’s Club Winners are the top 75 of our sales force for Retail, TPO and Consumer Direct Loan Officers in 2025 or have been invited by Bill Cosgrove.

Question 2

What is the Dress Code for Each Event?

Accepted Answer

Wednesday Dinner – Casual (Event is Outside)
Thursday Dinner – Casual (Inside and Outside)
Friday Dinner – Casual (Event is Outside)
Saturday Dinner – Casual (Event is Inside)

It will be hot, so shorts and summer sun dresses are encouraged!

Question 3

Where is Breakfast Located Each Morning?

Accepted Answer

Breakfast is located daily at the Octogon Restaurant in the Vine Room.  The restaurant is in the main building.

BREAKFAST TIMES:
Thursday: 6:15am-9:00am
Friday: 7:00am-9:00am
Saturday: 7:00am-9:00am

Question 4

What Events are Mandatory?

Accepted Answer

Wednesday Dinner - May River Lawn - Montage Palmetto Bluff
Thursday Dinner – Moreland Landing - Montage Palmetto Bluff
Friday Dinner – Omni Hilton Head Beachfront Resort
Saturday Dinner – Wilson Ballroom - Montage Palmetto Bluff

Question 5

How Do I Get To/From the Airport from the Hotel?

Accepted Answer

Please go to the Travel portion on this website and search your name in the search bar to determine your ground transportation.

ARRIVALS – AIRPORT TO HOTEL
If your ground transportation is listed as Uber, you will use the company Uber account to get to the hotel from the airport.  The hotel address is 477 Mount Pelia Rd, Bluffton, SC 29910. Please do not call for your Uber until you collect all your bags as they cannot wait. 
 
If your ground transportation is listed as Coach Bus or SUV, you have scheduled transportation from the airport to the hotel. Once you land, please make your way to the baggage claim area.  As you come down the escalator, look for your greeter wear a black shirt and holding signage that has the UHM Logo. Your greeter will direct you to your luggage and then the shuttle (parked outside on the curb) that will take you to the hotel with the rest of your group.

If you have problems finding the greeter or the shuttle, please call the Greeter directly 
 
**The shuttles will be monitoring flights for delays and will adjust your shuttle time as needed. 
 
DEPARTURES – HOTEL TO AIRPORT

If your ground transportation is listed as shuttle, you will be picking up the shuttle from the main lobby of the hotel. Please arrive 15 Minutes prior to the shuttle time listed so you may load your luggage and ensure the shuttle can depart on time.  Your shuttle will ensure you are at the airport 1 hour prior to your flights boarding time.  If you would like to arrive earlier, you may take an earlier scheduled shuttle as long as there is room.

Please call  if you have any questions regarding your shuttle.
 
If your ground transportation is listed as Uber you will Uber to the airport, or take the last shuttle departing from the hotel.  The last shuttle departing at the hotel will be at

Please call  if you have any questions regarding your shuttle, or would like to take an earlier shuttle.

Question 6

Is Luggage Included in My Flight?

Accepted Answer

UHM will cover the cost of any paid luggage fees. Please keep you receipt(s) for reimbursement and make sure to fill out an expense report after the trip.

Question 7

How Do I Sign Up for the Spa?

Accepted Answer

Spa treatment times have been held at Montage Palmetto Bluff Spa on Thursday, Friday, and Saturday.  Each person and each guest are allowed to book up to 1 spa treatments per person.

We are very limited on spa treatments, so if you decide to golf, you can't book until July.  If you are not golfing, you can book a spa treatment starting in May.
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Thursday 7:45am - 2:30pm
Friday 7:45am - 2:30pm
Saturday 7:45am - 2:30pm

PRESIDENT'S CLUB - SPA SIGNUPS - Google Sheets

Question 8

How Do I Sign Up to Golf?

Accepted Answer

Golf has been reserved at the Harbor Town Sea Pines Golf Club on Thursday and May River Golf Club on Friday.  You need to sign up on the survey.  If you did not sign up on the survey but want to golf, please contact the Admin Team at Travel@UHM.com.

Let us know the following (if you didn't on the survey):
- What Day Are You Golfing?
- Do You Need Rental Clubs? Left or Right?
- Is Your Guest Golfing?
- Does Your Guest Need Rental Clubs? Left or Right?

Frequently Asked Questions